Candy is Delicious!

Frequently Asked Questions

Got some bocandy questions? Here's the answers.
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Q. What is Bocandy?

A. Bocandy is a subscription box to international candy. I don't mean we ship you random candies with stamps on the wrappers, I mean we hand pick the best candies and snacks from around the world and ship them to you.

Q. Do you ship chocolate?

A. Yes! But not in the Summer. Chocolate melts between 88 and 94 degrees fahrenheit and most places get hotter than that in the Summer. When is Summer? For our purposes, it starts in April and ends the last day of September. So, if you live somewhere that it gets above 88 in October to March, you'd better be quick to get your box off your front porch. Occasionally, we are able to facilitate non-chocolate shipments, but not always.

Q. I'm a blogger, can I get a free shipment to review?

A. There is a link in the footer of the home page. Check it out.

Q. I have several dietary restraints or restrictions, will you change the contents of a package to appease me?

A. No. If you can't or don't eat certain things, don't get bocandy.

Q. What about if I sign up for a year, then cancel, will I be refunded?

A. No, any prepaid subscription (anything more than monthly) will not be refunded if you cancel.

Q. When will I be charged?

A. On the same day of the month that you signed up. So if you signed up on the 15th, you'll be billed on the 15th of each month.

Q. I have several dietary restraints or restrictions, will you change the contents of a package to appease me?

A. No. If you can't or don't eat certain things, don't get bocandy.

Q. Is there a difference between International and Domestic shipments?

A. Yes. International shipments may take longer to get out and may have slightly different contents.

Q. Is there a phone number I can call?

A. No, we currently are a very small organization and do not yet have the staff to accomodate phone support. We can only be reached via email.

Did you know Bocandy also does business snack solutions?

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